The Freedom Alert by LogicMark is a two-way voice emergency pendant communicator.
Big words. What that means is that it’s a small pendant that you can wear around your neck or on your waist. The pendant is a two-way speakerphone with a range of up to 600 feet from the base station. Because it has a two-way voice system, you can speak and be heard even if you’re out in the yard. You’re not stuck being within voice range of the base station as you are with less sophisticated systems.
To buy the Freedom Alert and also help keep this site functioning, I’d love it if you would buy the device from the link below. It’s an “affiliate link,” which means that the company pays a referral fee to me for helping you to know what to purchase. It doesn’t change the price you pay. Think of it like giving me a “tip” that costs you nothing.
Key advantages compared to other no-fee medical alert systems:
- Larger activation range (600 feet instead of 150-400 feet)
- Talk through the pendant
- Order extra pendants for spouse
- Emergency wall communicators for high-risk areas like bathrooms
- VOIP compatible
Key advantages compared to monitored medical alerts:
- You own the equipment outright. There are no ongoing payments
- No activation fees
- No monthly fees
- No contracts
Frequent Questions:
Is the unit waterproof? The communicator is water resistant. You don’t want to immerse it. This means you probably don’t want to wear it in the bath or shower. But you don’t have to be unprotected in this high-risk area. Just get an “Emergency Wall Communicator” and stick it to the wall.
How long do the batteries last? The pendant batteries last a few months. The unit comes with two rechargeable batteries. You leave one on the charger and swap it out every couple of months. There’s a battery test button on the unit. It gives you an audible announcement with the level of charge so you know exactly when to swap out the battery.
How hard it is to set up? All you have to do is plug the unit into a wall jack and a phone jack. It’s VOIP compatible if you don’t have a regular land line but instead use an internet phone. Once it’s plugged in you use a regular touch-tone phone to call the unit and set up the numbers you want it to call.
Can I move it with me? You can take the unit from place to place with you. Just plug it in when you get to your new house or where you are staying. It will dial the same numbers as before. You don’t have to call anyone to make the change.
Can I use it in all 50 states? Yes. The unit is basically a cordless phone, and meets the 1.9Ghz DECT standard. It’s UL listed, too.
How can I carry the pendant? Most people wear the pendant around their neck. You can also attach it to a wrist strap (also works for wheelchairs), or clip it to your belt.
What if the power goes out? The base station has a 24-hour battery back up in case of power outages.
Is it really okay to dial 911 automatically? Yes. There are rumors that it’s illegal in some states to dial 911 automatically, but the LogicMark Freedom Alert complies with NENA (National Emergency Number Association) standards.
Watch the Freedom Alert video:
Careful, it’s pretty high on the fear factor. But it gives you a very accurate idea of how big the unit is and what it looks like when it’s worn.
My Review:
I think the LogicMark Freedom Alert is a strong product that is best in class for no-fee medical alerts. I like that it’s versatile: you can program various numbers or just 911. From a cost perspective, it’s a pretty big investment, but since you don’t have ongoing monthly monitoring fees you’ll see big savings over time. I don’t really see any downsides to this product, except that it’s not right for everyone because it’s not a monitored alert.
Where to buy:
You can get the LogicMark Freedom Alert on Amazon. Usually it’s about $279, but sometimes there are deals. Some vendors are part of the Amazon Prime program, so 2-day shipping is free if you’re a member. Click to view.
By the way, that link is an affiliate link, which means I might make a small commission if you buy online after clicking through. That’s what pays for my time to keep this site running, so I hope you’ll purchase through those links.
Is there a guarantee on the equipment? If there is problem with the equipment, how does the owner get the problem addressed?
There’s a one-year guarantee to the original purchaser. After that there is repair service for a fee. Here are the complete details in a pdf: https://www.dropbox.com/s/h6vey15rrhpb0gk/GA911_Disclaimer_%26_Limited_Warranty.pdf. You can also see various other documents, like their instruction manual, at this link: http://www.logicmark.com/downloads/
What happens if it dials a number and gets an answering machine ? How does it know to dial the next number ?
It recognizes that it’s an answering machine, not a real person. There’s some kind of tone that gets sent by the answering machine picking up, I think. This is the same reason all those scammy robocalls you get never leave messages on your voicemail.
can it be set up and used out of the country: e.g can it be used in Barbados
The Freedom Alert can dial any number you program. So I don’t see any reason why it wouldn’t work in Barbados.
I am getting this for my aunt…I there is a problem with the product, do you provide tech service?
Hi, Cathy-
I don’t provide any technical assistance on these products. You’d have to talk to the manufacturer about that. But if you have trouble with it I’d like to know so I can add it to my review and help other people.
–Joe