The Alert911 is a very simple device that does only one thing. When you push the button (shown on the left in the photo) it dials the local 911 monitoring center and connects you to a professional 911 operator.
It’s dramatically overpriced when purchased from Connect America and has much less functionality than a product like the Great Call 5Star Responder, which costs less than half as much per month.
The unit contains a built-in speaker and microphone.
It cannot make other cell phone calls. You cannot dial in to this unit. It is only for emergency calls to 911.
Since it is smaller than a cell phone it can fit easily into a purse or pocket.
The unit comes with a plug in battery charger and a full replacement warranty.
At the time of writing, this unit is $34.95 per month for the unit and the necessary cellular connections. There are no other fees. There is no long term contract and you don’t pay any air time fees. Shipping and activation are also free.
How is this better than just dialing 911 on your cell phone?
It’s easier. And the battery probably lasts longer because it’s only used for emergency calls. Dialing 911 from a cell phone can take several steps: you have to wake the phone up, navigate to the call function, and place the call. In an emergency this could be confusing.
The unit does not have GPS functionality. GPS allows the unit to tell the monitoring center where you are located. It’s not surprising that this functionality is not included, as I’m not sure that 911 centers are set up to take location information from mobile devices. However, it’s definitely something to keep in mind. The person using the device will have to be able to tell the 911 operator their exact location in order for help to be dispatched.
In some areas, dialing 911 on a cell phone is not reliable. You might get connected to an operator in a different region of the state, or even a different part of the country. This will make communicating your location much more difficult.
For customers who always carry their cell phone with them when they go out of the house, this unit might be an unnecessary duplication, especially if you set up your phone so that making a 911 call is easy.
There are also other systems on the market that are more powerful than this system but less cumbersome than a full cell phone.
At least one other company, Lifewatch-USA, advertises this same service for $24.95 per month, or even less if you’re already a Lifewatch customer.
What do you think? Share your insights in the comments.
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